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Shipping options and costs
The shipping method is selected by the customer from the dropdown menu and the amount is displayed in the shopping bag.
The courier cannot deliver to PO boxes or general delivery addresses.
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Tracking your order
Both in case you have agreed the pre-selected option for receiving multiple shipments and you have opted for receiving the entire Order as a whole, a tracking number from our courier will be assigned to each relevant shipment. You will receive an e-mail with the tracking number and a link to track the packages.
You can also access this information in My Account.
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When to expect delivery
Deliveries are made Monday to Friday during business hours.
As the courier will require a signature, we suggest you choose a shipping address where you or someone you trust is available during the day.
In the event that nobody is available to sign for the package, our courier will leave a notification and a contact number. If you require assistance to reschedule the delivery, please don’t hesitate to contact ourClient Service.